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Managed Cisco Meraki Service

SmartNS Technological S.A. delivers a complete, cloud-managed networking service based on the Cisco Meraki platform. Our Managed Meraki Service provides secure, scalable, and continuously optimized network operations for organizations of any size.

meet the benefits

Business benefits

End-to-end network visibility powered by the Meraki cloud

Zero-touch deployment and centralized management

Reduced operational cost

Improved performance and uptime through automated monitoring

24/7 expert support by SmartNS NOC engineers

Predictable OPEX pricing model

Service Features

Network Monitoring & Management

  • 24/7 proactive monitoring
  • Real-time alerts and automated responses
  • Performance optimization

Lifecycle
Management

  • Firmware upgrades & patching
  • Capacity planning
  • Hardware lifecycle tracking

Incident & Change
Management

  • Full incident handling (L1/L2/L3)
  • Root cause analysis
  • Planned maintenance & change requests

Reporting
& Insights

  • Monthly service reports
  • Executive summaries
  • Improvement recommendations

what we deliver

Service Packages

Essential

Monitoring

Alerting

Dashboard Visibility

Support

Advisory meeting
every 6 months

Advanced

Full device management

Configuration &
Security Changes

Firmware MGMT

Monthly Reporting

Advisory meeting
every 6 months

Premium

All Advanced +

Analytics

Strategy Reviews

Dedicated CSM

trust the experts

Why SmartNS?

  • Cisco Advisor partner (unique in Greece)
  • 20+ years expertise
  • Certified engineering team (CCNP, CMNA, CMSS)
  • Proven Cisco best-practice methodology
  • Trusted, reliable, customer-focused